Deliver exceptional technical support for QAD and Progress products via CRM, phone, email, and web.
Diagnose and resolve complex issues including installations, upgrades, and Progress DBA tasks.
Manage escalated cases, create documentation, and collaborate with cross-functional teams for solutions.
QAD provides adaptive, cloud-based enterprise software for global manufacturing companies. The company is growing and fosters an international team culture with a focus on diversity, equity, and inclusion.
Supports daily operations of the ERP system with user account management, password resets, and basic system configuration.
Assists with data entry, validation, and integrity checks across ERP modules, and generates standard and ad-hoc reports.
Provides first-level technical support to end-users, troubleshoots issues, and assists with end-user training and documentation.
SSOE is an engineering and architecture firm that reinvents itself for new markets and stays ahead in technology. With a strong employee-centric culture, the company rewards talent and effort, and has a high employee retention rate.
Provide CMiC support across finance, job costing, project management, procurement, and payroll, resolving configuration and data issues.
Assist users with CMiC navigation, manage user access roles, and troubleshoot application defects.
Support integrations and use SQL to investigate data, document root causes, and improve processes.
AECOM Hunt is a construction management firm specializing in complex building projects, as part of AECOM, a global infrastructure consulting leader. AECOM is a Fortune 500 company with over 50,000 professionals, committed to collaboration and delivering a better world.